A FOOTHILLS HOME GUIDE RESOURCE
Describe access from a safe place; let the provider assess the method.
A window count does not capture every site constraint.
List the access conditions you already know
Mention upper-storey glass, stairwells, sloping ground, narrow side yards, locked gates or windows above additions. Explain any restrictions on neighbouring-property access. Do not climb, enter a roof area or lean out to obtain measurements or photographs.
Ask whether the provider can assess the work, what access is required and which areas may be excluded. Equipment choice and safe working arrangements belong with the qualified provider.
Discuss weather and scheduling
Ask how weather affects the planned visit, when a rescheduling decision is made and how changes are communicated. For recurring cleaning, choose a proposed frequency around your priorities and the provider’s assessment rather than assuming a fixed calendar suits every property.
Confirm availability directly. This guide does not promise year-round access, a particular weather window or a guaranteed appointment.
Prepare only what is agreed
Ask about moving small accessible items, securing pets and making agreed rooms available. Clarify responsibility for protecting plants, nearby finishes and indoor belongings. Do not perform hazardous preparation or dismantle windows because a general checklist suggests it.
Add the constraints to your scope brief. For broken glass, unstable units or other unresolved hazards, seek appropriate direct assistance first.